Experience

Responsibility, scope and delivery

Each role reflects the responsibility it carried, the scope it covered and selected examples of what was established, delivered or improved. The highlights are representative rather than an exhaustive record of the work.

Current leadership

January 2024 to present

Yas Holding Technology

January 2024 to present

PMO Director | Operations Director

August 2025 to present

Previously PMO Manager, January 2024 to July 2025

Technology division within Yas Holding.

One combined remit across the PMO and enterprise operations, spanning several subsidiaries. The areas below are dimensions of that remit, not separate jobs.

Current remit

PMO & Portfolio
PMO governance, portfolio oversight, project delivery assurance, prioritisation, resource utilisation and executive reporting.
Operations
Day-to-day enterprise operations across supporting functions, including procurement, logistics and cross-functional operational coordination.
People & Support
Human resources and organisational support across the operating environment.
IT Shared Services
IT service management, shared technology services, digital adoption and operational support.
Governance & Compliance
Policies, operational controls, internal audits, ISO standards audit coordination and governance across supporting functions.
Service Management
Development and management of SLAs between operating and supporting departments, with focus on accountability, service levels and operational performance.
Legal Coordination
Coordination of legal matters and requirements across the relevant business functions.
Marketing & Corporate Brand
Oversight of marketing, corporate image, branding and related organisational communication activities.

Selected highlights

Established
Centralised IT PMO capability and standardised PMO governance across multiple companies.
Governed
Multi-company portfolio governance, executive visibility, project controls and delivery oversight.
Improved
Project delivery discipline through planning, prioritisation, resource utilisation, risk management and cross-functional coordination, with focus on preventing avoidable delays and project slippage.
Standardised
Service relationships between operating and supporting departments through SLAs, clearer accountability and operational processes.
Led
Digital and operational improvement initiatives, including centralised CRM and PMO tooling, alongside broader technology adoption across the businesses.
Governance & Assurance
Internal audit and ISO standards audit coordination, supporting stronger operational controls, compliance and continuous improvement.
Integrated
PMO reporting with wider operational visibility across service delivery, procurement, finance, HR, IT service management and other supporting functions.

Project and portfolio leadership

January 2019 to January 2024

Yas Holding

PMO Manager

April 2021 to January 2024

The parent group.

Group-level IT PMO responsibility, governance and portfolio oversight across multiple business divisions, in sectors including technology, aviation, food and agriculture, real estate, FMCG, hospitality and healthcare. Technology initiatives spanned eight business divisions, with oversight of the group's IT budget.

Selected highlights

Established
The group IT PMO function and common governance approach.
Authored
PMO, demand management, portfolio management and IT change management policies.
Governed
Technology portfolio oversight, prioritisation, executive reporting and governance across the group.
Delivered
Selected enterprise transformation programmes across cloud, enterprise applications, automation, document management, enterprise asset management and collaboration platforms.
Optimised
Technology landscape and resource utilisation through consolidation, standardisation and elimination of redundant systems.

Digital Okta

Application Project Manager

January 2019 to April 2021

Part of Yas Holding.

Application project management, PMO establishment, team leadership, enterprise application delivery, cloud transformation and project and solution governance.

Selected highlights

Established
The company PMO, with project management processes and guidelines aligned with PMI practice.
Led
A team that included two project managers and eight technical resources, across concurrent technology initiatives.
Delivered
Cloud migrations, enterprise application and ERP implementations.
Managed
Project planning, delivery coordination, resource utilisation, risks, dependencies and stakeholder expectations across the portfolio.
Contributed
Contributed to enterprise architecture and solution governance as part of project delivery.
Examples
Selected programmes include a facilities management (CAFM) implementation for a major Dubai programme and ISO 20000 and ISO 27000 implementation work for a UAE government client, as examples of the wider delivery experience.

Technology foundation

February 2008 to June 2018

ITQAN Al Khaleej Computers

Business Consultant

April 2015 to June 2018

A Yas Holding company.

Business consulting across enterprise applications, mobility and portals, combining presales, solution development and project delivery.

Selected highlights

Presales
Technical proposals, RFP responses, solution development and proofs of concept for major enterprise opportunities.
Consulting
Translation of business requirements into technology solutions and implementation approaches.
Delivery
Participation in and coordination of project delivery after the presales and consulting stage.

Sybase Middle East

Technical Team Leader

April 2010 to March 2015

Technical leadership in enterprise mobility, including solution delivery, team and technical coordination, business-process mobilisation and field-force transformation.

Selected highlights

Led
Enterprise mobility solution delivery using the Sybase mobility technology portfolio.
Mobilised
SAP and other enterprise business processes for mobile workforces.
Delivered
Field-force digitalisation and mobility initiatives for enterprise customers.
Improved
For one UAE telecom field-force initiative, the solution reduced technician requirements by approximately 30%.

Telecommunications engineering

February 2008 to March 2010

RF and network engineering in Pakistan and Bahrain, covering network launch, optimisation, expansion, field validation and performance.

Ericsson
Radio Frequency Engineer, February 2008 to June 2009.
BITECH Middle East
Telecommunications Engineer, July 2009 to September 2009.
FCCI
Radio Network Engineer, September 2009 to March 2010. One selected example is an RF site validation and optimisation campaign covering more than 300 sites.

Across the roles

Technology
Telecommunications, enterprise mobility, applications and cloud gave the working knowledge to judge how delivery is really going.
PMO
Portfolio visibility, shared processes and executive reporting turned that knowledge into governance that decision makers can use.
Operations
The same governance now extends to the functions that keep the businesses running.

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